by Steven Kidd | Sep 28, 2021
An insurance company’s underwriting practices can make or break the insurer’s loss ratio. Because underwriting is so crucial to an insurer’s overall profitability, you might assume that it’s something that needs to be done in-house. That may have been the case in the...
by The Covenir Team | Sep 2, 2021
You’ve probably heard the old saying, “It takes a village to raise a child.” The same concept applies in business, except with insurance programs, it takes an ecosystem. Like an ecosystem in nature, an insurance ecosystem is a community of interconnected entities,...
by Laurel Antti | Aug 24, 2021
Is the Great Resignation causing problems for your organization? You’re not alone. Staffing shortages are already plaguing insurers across the country, and even more workers are considering quitting. Workers Are Quitting Mid-Shift Pandemic restrictions are easing, and...
by Michael Saner | Aug 17, 2021
The insurance industry isn’t immune to the online shopping trend. Online shopping has been increasing for years, and the pandemic accelerated this growth. It’s not just groceries that people are buying online, either. Whether they’re shopping for cars or furniture –...
by Sallie Ricardo | Jul 15, 2021
When you partner with an insurance BPO, you have big “pie in the sky” service plans. Ninety days later, after you’ve finally gone LIVE, your “pie in the sky” may feel more like a pie in the face. Minding the nooks and crannies of great service takes a lot of time and...
