Hands-On Experience

Because we’re seasoned insurance pros who’ve worked on both sides of the carrier/vendor fence, we think beyond the routine tasks to create more efficient, cost-effective ways to perform or manage standard back-office or other operational activities. And we help you bridge the gap between technology and people, particularly your policyholders.


Jon Hughes



Sallie Ricardo

operations manager


Mike Nordeen

Integrated services manager


Charmene Sanchez

operations support manager