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Eleni Koumpis

Customer Support Services Team Lead

Eleni is the lead of the Customer Support Team at Covenir working directly with the call center to provide professional, customer focused support.   Eleni has been in the customer support field for 20 years with 18 of those years focused on operational management and supervision of customer support agents and supervisors as well as training and development. Eleni has worked for over 10 years in BPO centers with clients ranging from large national loan servicers and insurance companies to small retail operations with an emphasis on development and support of external clients and internal staff. 

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