Insurance BPO Solutions
Vision, Meet Execution
Streamline your insurance operations with Covenir’s onshore Insurance BPO Solutions, offering efficient, proactive, and on brand personalized services. Focus on growth and innovation while we handle execution and customer engagement.
We’re Not an Extension of Your Team, We ARE Your Team.
Outsourced Frontline Services
Fully trained and experienced insurance call center and customer service support team and production advisors.
Outsourced Back Office Support
Premium Services including inbound premium payments to outbound agency commission checks and underwriting support and services
Outsourced Print Distribution
Full-service print and distribution with a virtual mail room to modernize communication processes.
Not sure of your needs?
We know the insurance industry inside-out and create custom solutions for every business function. Imagine the experience, we can deliver.
Explore Our Insurance Outsourcing Case Studies
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Follow Our Thought Leadership
Future Proofing Your Operations: Developing Skills for Insurance
Given the unique ongoing market pressures, the skills required for success in the insurance space...
INFOGRAPHIC – Insurance BPO Market Trends
Insurance premium costs are increasing, companies are struggling with recruitment, consumers are...
Performance Measurement in Insurance BPO Solutions: Tracking Key Metrics
Finding the right BPO partner is only the first step to a successful outsourcing strategy. Insurers also need to continuously monitor performance.