Vision, Meet Execution.
Imagine The Experience, We Can Deliver.
Whether you’re an established carrier, an MGA, or an insurtech startup, delivering a simple customer experience has never been more complex. If you want to be confident that you’re offering your policyholders the efficient, engaging and proactive service they expect, together with a personalized human touch that’s right on brand, count on Covenir to seamlessly execute your business vision — while you focus on future growth and innovation.

We’re Not an Extension of Your Team, We ARE Your Team.
Frontline Services
Fully trained and experienced insurance call center and customer service support team and production advisors.
Back Office Support
Premium Services including inbound premium payments to outbound agency commission checks and underwriting support and services
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Customer Comms
Full-service print and distribution with a virtual mail room to modernize communication processes.
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Not sure of your needs?
We know the insurance industry inside-out and create custom solutions for every business function. Imagine the experience, we can deliver.
Explore Our Insurance Outsourcing Case Studies
Scale Rapidly in a Dog-Eat-Dog World
Scale Rapidly in a Dog-Eat-Dog WorldThe Need FIGO makes pet insurance simple for pet owners, but...
Focus on Growth… Without Operational and Staffing Challenges
Focus on Growth… Without Operational and Staffing ChallengesThe Company Headquartered in...
Delight Policyholders & Agents With an FNOL “Easy” Button
Delight Policyholders & Agents With an FNOL "Easy" ButtonThe Company Headquartered in Tampa,...
Follow Our Thought Leadership
The Future of Direct-to-Consumer Insurance Sales
Insurers have been transitioning from traditional distribution channels to online platforms over...
The Importance of Communication in Outsourced Business Processes
Successful business process outsourcing (BPO) helps insurers become more efficient, boost their...
The Challenges of Insurance Staffing: A People-Centered Approach
The staffing challenges seen in recent years have been widespread across many industries, though...