WOW Service Starts With The Right Pricing Options
Flexible Pricing. Fast Start.
Insurance operations don’t follow a fixed pattern. Volumes shift, priorities change, and demands scale quickly.
Our flexible BPO pricing for insurance companies is designed to flex with you, giving you control, predictability, and efficiency without overcommitting resources or creating unnecessary overhead. You get the support you need, when you need it, aligned to your operations.
And because speed matters, you can be up and running in as little as two weeks.
Contact us to get started.
Flexible BPO Pricing Options for Insurance Companies
Per-Piece Pricing for Print and Mail.
Pay per document, not per guess. Ideal for high-volume communications where accuracy, compliance, and predictable cost per piece matter most.
Per-Minute Support for Call-Center Operations.
Scale support up or down as demand shifts. Only pay for the time you use while maintaining consistent, empathetic policyholder experiences.
AI-Enhanced Efficiency Add-Ons.
Layer in AI tools like real-time agent coaching and insights to improve quality, reduce costs, and optimize performance without overhauling your operation.
Time and Materials for Flexible Trial and Ramp.
Not sure what you need yet? Start with a flexible model that lets you test, learn, and right-size support without long-term commitment.
Common Service Combinations
MGAs
For MGAs who need consistency across core services.- Customer Support
- Print and Distribution
- Virtual Mailroom
Startups
For startups who need speed and flexibility to get to market fast.- Customer Support
- Print and Distribution
- Virtual Mailroom
- FNOL
- Product Sales Advisors
Carriers
For established carriers who want to offload non-core functions.- Customer Support
- Print and Distribution
- Virtual Mailroom
- FNOL
- Product Sales Advisors
- Premium services
- Lockbox
- Desk Adjusting
- Subrogation
Don’t See What You Need?
Our sales associates can help you mix and match our offerings to meet your requirements.
What to Expect from your Covenir Implementation
Phase 1: Onboarding
1-6 weeks
We build the operational foundation with training and file gathering to support your implementation.
Phase 2: Learning
First 30 Days
When services launch, the initial execution period focuses on collaboration, active learning, and continuous refinement.
Phase 3: Ongoing Delivery
Day 30+
Full-capacity execution with ongoing optimization to improve quality, efficiency, and performance over time.
Trusted by Leading Insurers
“Thank you for being a great partner. We truly appreciate the support. There’s more growth ahead as we continue taking a crawl-walk-run approach to building things out thoughtfully and sustainably.”
CEO of Insurtech start-up
Why Choose Covenir?
At Covenir, we simplify insurance process outsourcing by delivering a fully integrated suite of services. From 24/7 insurance call center support to insurance back office outsourcing, we combine people and technology to deliver empathy, efficiency, and excellence in every interaction.
- Simplify claims and policyholder communication
- Automate policy processing and payments
- Reduce manual workload and error risk
- Scale operations without adding headcount
- Maintain full visibility with AI-assisted reporting
Want to Know More?
We can customize services to meet your needs.