Resources.

Engage With Our Expertise.

From white papers and case studies, to one-pagers, guides and profile sheets, we have all the expert tools and references you need to accurately and efficiently evaluate your insurance business process outsourcing needs — and select the right onshore services partner to help you solve for them. Browse our resource library to benefit from the depth and breadth of our industry experience.

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Rethinking Paper Check Processing

Enhancing Frontline Services: The Heart of the Insurance Industry

Download our new eBook to learn how you can enhance your frontline services though insurance outsourcing. Onshore Call Center outsourcing, FNOL Intake, Licensed Sales Agents, and more. Pursue innovation and scale faster.

Insurance Call Center Selection Guide

Insurance Call Center Selection Guide

An insurance call center can help you with everyday tasks like policyholder services, or with unexpected surges, like you experience during major claims events. They can also help with special projects like reach-outs to your insureds. Having an outsourced call center on your side is important – but selecting the right insurance call center is even more important. Use this guide to vet and compare your options.

Pet Insurance Print Mail Case Study

Pet Insurance Print/Mail Case Study

In some companies, operations can become the tail that wags the dog. Not so at FIGO. Covenir’s agile and scalable print/mail services have helped FIGO grow seamlessly. Discover how FIGO has saved money and streamlined operations with Covenir as its partner.

remote work challenges

How to Solve 3 of Your Most Daunting Remote Work Challenges

Remote Work is Here to Stay. This is an opportunity to revolutionize your entire operation … and make your business more scalable in the process. Our all-new report shows you how to automate the handling of all things paper, and give your people more freedom to focus on mission-critical functions!

Rethinking Paper Check Processing

Rethinking Paper Check Processing

Have you ever wondered if there’s an easier way to receive and process paper checks? The answer is YES. This QA sheet provides all the details including the differences between a lockbox and an intelligent lockbox and also how Image Cash Letter and Remote Deposit Capture processes work. Read it to discover how digital technology can transform your everyday processes.

Covenir Services Profile

Covenir Services Profile

Want to know all the ways Covenir can help your company operate more efficiently and grow without infrastructure? This quick one pager gives you the “elevator speech.” Download it and contact us if you’d like to start a conversation.

Virtual Mail Room & Remote Print Automation Profile

Virtual Mail Room & Remote Print Automation Profile

Remote work is here to stay. That means your team members may not be in the office to send and receive mail and checks on a daily basis. If you’re searching for technology to fill the remote work gaps, our Virtual Mail Room and Remote Print Automation services may the solutions you need. Download our profile sheet to learn more and contact us to explore next steps.