Helping insurers grow by putting policyholders first.
More than you expect.
Covenir delivers surge-ready, policyholder-obsessed insurance BPO solutions for call center, print, mail and more that help insurers scale, reduce costs, stay compliant, and deliver exceptional service every day and during the most critical moments.
What Drives Us
At Covenir, we sit in the space between insurers and their policyholders – handling the details that define the experience. FNOL, claims, print, mail and premium services may seem like operational tasks. But to us, they’re opportunities. Every call, every document, every interaction is a moment to strengthen trust.
Our mission is simple: to strengthen the bond between insurers and the people they serve. That means showing up with empathy and excellence. That means going beyond “good enough.” That means delivering WOW-worthy service in a world that’s grown used to the opposite.
Everything we do is built around one goal: helping our customers succeed by delivering experiences their policyholders remember for all the right reasons.
Meet Our Leaders
David Squibb
President & CEO
Max Bedell
Sales
Michael Saner
Client Operations
Ross Champion
Technology & Compliance
Wendy Trudeau
People Operations
Shanda Boyett
Marketing
A Perfect Partnership Fit
The symbol in our logo suggests a pie chart, illustrating the many segments that make up your business, with the purple slice representing Covenir — and how we seamlessly plug into your business model to deliver your brand experience and support your goals.
Covenir
Founded in 2015
400,000+ customer calls handled annually
$520M premium payments processed annually
13M+ insurance documents mailed annually
600,000 underwriting transactions processed annually
Covenir’s Parent: Volaris Group
15 vertical markets – 3,500 employees –
30 countries 65 businesses + 46 brands
Volaris’ Parent: Constellation Software
100+ vertical markets – 125,000+ customers –
13,000+ employees – $2.1B in revenues (2016) –
$16B+ market capitalization (Dec 2017)
Best of Both Worlds
At Covenir, you get the best of both worlds. You have a dedicated team who knows your first name. And, we’re owned by a strong and reputable parent, Volaris. Volaris keeps us on the cutting edge and gives us stability for the long haul.
They allow us to operate autonomously while infusing our company with best practices to keep pace with a rapidly changing industry.
Volaris Group is owned by Constellation Software, an international provider of market-leading software and services.
Small company service. Big company stability.