Join the Covenir Team

Covenir offers a range of excellent benefits to our full time employees including medical, dental, vision and life insurance. We also offer a selection of additional voluntary benefits for your convenience. With generous paid time off and a laid back work environment, Covenir’s benefits are a great addition to your salary!

  • Medical / Dental / Vision / Life *Including Life for Dependents

  • 401(k) with Employer Matching

  • Paid Vacation, Holidays, & Sick Days

  • Birthday & Personal Holiday

  • Short Term & Long Term Disability Plans

  • Supplemental Insurance Options

  • Flexible Spending Account Administration for Medical/Dependent Expenses

  • Casual Dress Code

  • Tuition Assistance & Insurance Certification Program

 

 

Current Openings

Full Time Bilingual Customer Support Specialist | Worcester, MA

The Customer Support Specialist receives and accurately responds to customer service phone calls, emails and other forms of communication. Handles policy related questions, billing questions and FNOL/claims questions. Receives Inbound calls from insureds, agents and 3rd parties.

 

Premium Services Specialist

The Premium Services Specialist receives and accurately posts payments for insurance policies.  Position is responsible for associated billing functions, including processing EFT setup, EFT Transmission, EFT reconciliations, and credit card reconciliation.

 

Underwriting Support Specialist

The Underwriting Support Specialist is responsible for reviewing and processing changes to personal lines insurance policies based on Standard Operating Procedures; reviews policy documentation for completeness & follows process guidelines before entering policy changes. Manages a high volume of work & frequent procedural changes in a fast paced environment.  Initiates outbound calls, receives inbound calls & letters to insureds, agents, and client company underwriters as needed for specific policy issues.

 

Customer Support Specialist

The Customer Support Specialist receives and accurately responds to customer service phone calls, emails and other forms of communication.  Handles policy related questions, billing questions and FNOL/claims questions.  Receives Inbound calls from insureds, agents and 3rd parties. 

 
 

 

Enhance your Career at Covenir

Interested in becoming a part of the Covenir team? Download the employment application below, enter your information, and email the completed PDF, along with a current resume to jobs@covenirbpo.com. We look forward to discussing how you can enhance your career at Covenir!