News and Events
Covenir and Liberate Launch IntellAgent: The AI-Human Hybrid Call Center Solution for Empathetic FNOL and Claims Management
FOR IMMEDIATE RELEASE New partnership makes AI claims management accessible to small and midsized insurers without the risks of heavy technology...
New IntelliClaims Advantage Solution Helps Insurers Close Claims Faster, Improve Customer Satisfaction and Reduce Costs by up to 60%
BOSTON, MA, July 9, 2025 — CovenirBPO, the leading provider of onshore business process outsourcing services for claims, call center, FNOL, back...
Covenir Introduces IntelliMail Advantage Solution to Support Insurers with a Transparent, Cost-Efficient Audit Trail for Proof of Mail
Covenir announces the Covenir IntelliMail Advantage print and mail communications solution, designed to help insurers respond to tightening proof of mail legal requirements, calls for greater transparency in policyholder print and mail communications processes, and the need to reduce operational costs.
Insuretech Connect (ITC) Conference 2023
Covenir is please to be a sponsor and exhibitor at this year's ITC conference in Las Vegas, NV. Join us at the Mandalay Bay Convention Center...
Why People Power Matters in Automated Insurance Underwriting
Learn what automated insurance underwriting looks like, its limitations, and the synergy of balancing people power with automation.
Elephant Insurance Selects Covenir for FNOL Services
Covenir BPO Chosen Due to Proven Customer Satisfaction Record WORCESTER, MA – January 11, 2022 – Elephant Insurance has partnered with insurance...
Insurance BPO, Covenir Introduces Virtual Mailroom, An Efficiency Gamechanger for Remote Teams
WORCESTER, MA – December 8, 2020 – Insurance BPO, Covenir has introduced a Virtual Mail Room service, revolutionizing insurers’ old fashioned...
Insurance Outsourcing Firm, Covenir Unveils New Brand and Website to Reflect Boundary-Breaking Culture
WORCESTER, MA – September 16, 2020 – Insurance outsourcing firm, Covenir has unveiled a new brand identity and website to better reflect its role in...
Covenir Hires Robert Guarino as National Sales Manager for Insurance Outsourcing Services
WORCESTER, MA – August 18, 2020 – Covenir, an insurance business process outsourcing firm, is pleased to welcome Robert Guarino as its new National...