Vision, Meet Execution.
Imagine The Experience, We Can Deliver.
Whether you’re an established carrier, an MGA, or an insurtech startup, delivering a simple customer experience has never been more complex. If you want to be confident that you’re offering your policyholders the efficient, engaging and proactive service they expect, together with a personalized human touch that’s right on brand, count on Covenir to seamlessly execute your business vision — while you focus on future growth and innovation.
We’re Not an Extension of Your Team, We ARE Your Team.
Frontline Services
Fully trained and experienced insurance call center and customer service support team and production advisors.
Back Office Support
Premium Services including inbound premium payments to outbound agency commission checks and underwriting support and services
LEARN MORE ABOUT OUR CAPABILITIES:
Customer Comms
Full-service print and distribution with a virtual mail room to modernize communication processes.
LEARN MORE ABOUT OUR CAPABILITIES:
Not sure of your needs?
We know the insurance industry inside-out and create custom solutions for every business function. Imagine the experience, we can deliver.
Download our Insurance Call Center Selection Guide
Ask these 13 questions first, before choosing a partner
Explore Our Insurance Outsourcing Case Studies
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Follow Our Thought Leadership
The Future of BPO Solutions in the Insurance Industry
Learn about the current state of the insurance BPO market, future trends, and benefits of working with the right partner.
How Outsourced Underwriting Support Teams are Transforming the Insurance Industry
In this article, we’ll explore some of the key dynamics and market forces in play affecting insurers operating in the underwriting space.
Unlocking the Power of Insurance BPO Solutions for Your Business
BPO is a way for insurers to partner with a team of experts to unlock incredible value they wouldn’t be able to with their in-house team alone.