Vision, Meet Execution.
Imagine The Experience, We Can Deliver.
Whether you’re an established carrier, an MGA, or an insurtech startup, delivering a simple customer experience has never been more complex. If you want to be confident that you’re offering your policyholders the efficient, engaging and proactive service they expect, together with a personalized human touch that’s right on brand, count on Covenir to seamlessly execute your business vision — while you focus on future growth and innovation.

We’re Not an Extension of Your Team, We ARE Your Team.
Frontline Services
Fully trained and experienced insurance call center and customer service support team and production advisors.
Back Office Support
Premium Services including inbound premium payments to outbound agency commission checks and underwriting support and services
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Customer Comms
Full-service print and distribution with a virtual mail room to modernize communication processes.
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Not sure of your needs?
We know the insurance industry inside-out and create custom solutions for every business function. Imagine the experience, we can deliver.
Explore Our Insurance Outsourcing Case Studies
Roll Out New Products, Right… On Target.
Roll Out New Insurance Products… QuicklyThe Need The California Earthquake Authority (CEA) is a...
Follow Our Thought Leadership
Performance Measurement in Insurance BPO Solutions: Tracking Key Metrics
Finding the right BPO partner is only the first step to a successful outsourcing strategy. Insurers also need to continuously monitor performance.
INFOGRAPHIC – The Underwriting Advantage with Insurance BPO
Insurance BPO can optimize your underwriting and policy services processes. Covenir provides the...
How Outsourcing Insurance Customer Support Can Help You Scale
As we move through 2023, insurers need to contemplate their strategies to ensure their products and operating models are fit for purpose in a post-pandemic world.