Vision, Meet Execution.
Imagine The Experience, We Can Deliver.
Whether you’re an established carrier, an MGA, or an insurtech startup, delivering a simple customer experience has never been more complex. If you want to be confident that you’re offering your policyholders the efficient, engaging and proactive service they expect, together with a personalized human touch that’s right on brand, count on Covenir to seamlessly execute your business vision — while you focus on future growth and innovation.

We’re Not an Extension of Your Team, We ARE Your Team.
Frontline Services
Fully trained and experienced insurance call center and customer service support team and production advisors.
Back Office Support
Premium Services including inbound premium payments to outbound agency commission checks and underwriting support and services
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Customer Comms
Full-service print and distribution with a virtual mail room to modernize communication processes.
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Not sure of your needs?
We know the insurance industry inside-out and create custom solutions for every business function. Imagine the experience, we can deliver.
Explore Our Insurance Outsourcing Case Studies
Support Rapid Insurance Growth… Without the Infrastructure
Support Rapid Insurance Growth… Without the InfrastructureThe Need A Florida-based homeowners...
Spin Up Your Insurance Start-Up… Efficiently
Spin Up Your Insurance Start-Up… EfficientlyThe Need When a global insurer decided to introduce a...
Maintain Continuity and Compliance… During Insurance Staffing Transitions
Maintain Continuity and Compliance… During Insurance Staffing TransitionsThe Need Buckeye...
Follow Our Thought Leadership
Future Proofing Your Operations: Developing Skills for Insurance
Given the unique ongoing market pressures, the skills required for success in the insurance space...
INFOGRAPHIC – Insurance BPO Market Trends
Insurance premium costs are increasing, companies are struggling with recruitment, consumers are...
The Role of AI in Insurance BPO
AI is significantly impacting the insurance industry by automating claims processing, improving customer service, detecting fraud, and managing risk.