Vision, Meet Execution.
Imagine The Experience, We Can Deliver.
Whether you’re an established carrier, an MGA, or an insurtech startup, delivering a simple customer experience has never been more complex. If you want to be confident that you’re offering your policyholders the efficient, engaging and proactive service they expect, together with a personalized human touch that’s right on brand, count on Covenir to seamlessly execute your business vision — while you focus on future growth and innovation.
We’re Not an Extension of Your Team, We ARE Your Team.
Frontline Services
Fully trained and experienced insurance call center and customer service support team and production advisors.
Back Office Support
Premium Services including inbound premium payments to outbound agency commission checks and underwriting support and services
LEARN MORE ABOUT OUR CAPABILITIES:
Customer Comms
Full-service print and distribution with a virtual mail room to modernize communication processes.
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Not sure of your needs?
We know the insurance industry inside-out and create custom solutions for every business function. Imagine the experience, we can deliver.
Download our Insurance Call Center Selection Guide
Ask these 13 questions first, before choosing a partner
Explore Our Insurance Outsourcing Case Studies
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Follow Our Thought Leadership
A Complete Guide to Insurance Staffing Solutions
Insurers are increasingly turning towards outsourcing insurance staffing, which can significantly alleviate the hiring burden for internal teams
Reaching New Policyholders: Challenges and Opportunities
Reaching potential new policyholders requires understanding how to overcome the market’s headwinds and identify where there is potential for growth.
How Insurers Can Ensure Business Continuity Amid Catastrophes and Staff Shortages
Disruptions can come in many forms and can significantly impact business continuity and policyholder experiences. Here’s how to be one step ahead.