Insurance BPO Solutions
Vision, Meet Execution
Streamline your insurance operations with Covenir’s onshore Insurance BPO Solutions, offering efficient, proactive, and on brand personalized services. Focus on growth and innovation while we handle execution and customer engagement.
We’re Not an Extension of Your Team, We ARE Your Team.
Frontline Services
Fully trained and experienced insurance call center and customer service support team and production advisors.
Back Office Support
Premium Services including inbound premium payments to outbound agency commission checks and underwriting support and services
Customer Comms
Full-service print and distribution with a virtual mail room to modernize communication processes.
Not sure of your needs?
We know the insurance industry inside-out and create custom solutions for every business function. Imagine the experience, we can deliver.
Explore Our Insurance Outsourcing Case Studies
Scale Rapidly in a Dog-Eat-Dog World
Case in Point Scale Rapidly in a Dog-Eat-Dog WorldThe Need FIGO makes pet insurance simple for pet...
Focus on Growth… Without Operational and Staffing Challenges
Focus on Growth… Without Operational and Staffing ChallengesThe Company Headquartered in...
Delight Policyholders & Agents With an FNOL “Easy” Button
Delight Policyholders & Agents With an FNOL "Easy" ButtonThe Company Headquartered in Tampa,...
Follow Our Thought Leadership
The Future of Outsourced Solutions in the Insurance Industry
Learn about the current state of the insurance BPO market, future trends, and benefits of working with the right partner.
Expanding Horizons: Navigating Growth and Competition in the Modern Insurance Market
Reaching potential new policyholders requires understanding how to overcome the market’s headwinds and identify where there is potential for growth.
The Definitive 2024 Guide to Insurance Outsourcing
Outsourcing is a common business practice used across all industries. However, this business model...