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Defined by WOW.

Insurance BPO & Onshore Outsourcing Services

Built on care.
Defined by WOW.

Covenir began with one goal: to make insurance outsourcing feel more human. What started as a small onshore insurance call center team has evolved into an extension of insurers’ own operations, helping them deliver care and consistency at every touchpoint.

WOW is our way of working. It means combining empathy with precision, people with technology, and reliability with innovation. Every call, claim, and policy interaction reflects our commitment to doing things right and making every experience count.

Solutions built around your needs

Our Services.

Covenir delivers 100% onshore insurance BPO services across claims, customer support, back-office operations, and AI-assisted workflows, helping you scale, stay compliant, and deliver WOW experiences.

Our Signature Solutions

Built for pressure, Covenir combines experienced onshore insurance teams with AI-embedded workflows to keep your operations accurate, compliant, and consistent, even during surges.

Discover the moments
that define WOW

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