Auto Insurance Shifts – What We’ve Seen, Where We’re Going

Auto Insurance Shifts – What We’ve Seen, Where We’re Going

Driving behavior changed in rapid and unexpected ways during 2020. In 2021, things may get back to normal – or at least, back to a new version of normal – but some of the impact on driving and auto insurance underwriting may remain. Empty Roads At first glance, the...
Announcing Virtual Mail Room: The New Productivity Gamechanger

Announcing Virtual Mail Room: The New Productivity Gamechanger

Your insurance teams are incredibly busy. But what if they had one less thing to do? What if someone else opened and sorted the mail, and attached documents to the relevant policy and claim files in your system? Our new Virtual Mail Room service can make these dreams...
Insurance Services Outsourcing: Five Ways to Control Quality

Insurance Services Outsourcing: Five Ways to Control Quality

You’ve decided you’re in need of insurance services outsourcing, but you have concerns. You need to get some processes off your plate so your company can focus on mission-critical functions, but you don’t want to be left out of the loop. You want to outsource,...
Nuclear Verdicts: A New Normal for Insurance Underwriting

Nuclear Verdicts: A New Normal for Insurance Underwriting

How much could one accident cost a company? If a sum of $90 million sounds farfetched, keep reading. According to Freightwaves, a $90 million verdict against Werner Enterprises may be the biggest award in trucking history, but it’s also part of a trend of rising...