Built to help Insurance Carriers, MGAs, and Insurtech startups grow faster, improve policyholder satisfaction and reduce costs while ensuring compliance.
Build lasting loyalty with exceptional experiences.
Policyholder-obsessed call center solutions for FNOL and Claims backed by the Covenir Call Surge Guarantee so you can maintain policyholder satisfaction and reduce costs.
“I don’t have time for headaches. I just want to know that claims will be handled right. Working with Covenir is a relief … like clicking an easy button.”
Scale your team while maintaining control.
Outsourcing doesn’t have to mean sacrificing oversight. With our scalable, insurance-exclusive services, deep expertise, and reporting protocols, you can ramp up operations without lowering expectations.
“I definitely recommend Covenir’s services. They are knowledgeable and solution-focused.”
Reduce costs without compromising on compliance.
Get the peace of mind of working with a vendor who has managed millions of policyholder interactions with zero breaches or compliance failures. Plus, our IntelliMail Advantage proof of mail solution is proven to reduce costs.
“I highly recommend Covenir’s print mail services. The Covenir team is proactive and staffed by great people.”
Not sure of your needs?
We know the insurance industry and BPO solutions inside-out and and create custom outsourcing solutions for every business function. Imagine the experience, we can deliver.
See Why Customers Love Us
Delight Policyholders & Agents With an FNOL “Easy” Button
Delight Policyholders & Agents With an FNOL "Easy" ButtonThe Company Headquartered in Tampa,...
Support Rapid Insurance Growth… Without the Infrastructure
Support Rapid Insurance Growth… Without the InfrastructureThe Need A Florida-based homeowners...
How a DTC Insurance Startup Leveraged Covenir Insurance Sales Advisors to Jump-Start Sales
How a DTC Insurance Startup Leveraged Covenir to Power SalesThe Need When a global insurer decided...
Follow Our Thought Leadership
How AI is Transforming the Insurance Industry
AI is significantly impacting the insurance industry by automating claims processing, improving customer service, detecting fraud, and managing risk.
Optimize Claims Processing with Artificial Intelligence
Streamline claims processing with AI insurance claims. Learn how AI boosts efficiency, reduces costs, and enhances policyholder experience.
Insurance Operations Scalability: What I’m Hearing from Customers
Scaling insurance operations has never been more challenging or more critical. In recent...









