Built to help Insurance Carriers, MGAs, and Insurtech startups grow faster, improve policyholder satisfaction and reduce costs while ensuring compliance.
Build lasting loyalty with exceptional experiences.
Policyholder-obsessed call center solutions for FNOL and Claims backed by the Covenir Call Surge Guarantee so you can maintain policyholder satisfaction and reduce costs.
“I don’t have time for headaches. I just want to know that claims will be handled right. Working with Covenir is a relief … like clicking an easy button.”
Scale your team while maintaining control.
Outsourcing doesn’t have to mean sacrificing oversight. With our scalable, insurance-exclusive services, deep expertise, and reporting protocols, you can ramp up operations without lowering expectations.
“I definitely recommend Covenir’s services. They are knowledgeable and solution-focused.”
Reduce costs without compromising on compliance.
Get the peace of mind of working with a vendor who has managed millions of policyholder interactions with zero breaches or compliance failures. Plus, our IntelliMail Advantage proof of mail solution is proven to reduce costs.
“I highly recommend Covenir’s print mail services. The Covenir team is proactive and staffed by great people.”
Not sure of your needs?
We know the insurance industry and BPO solutions inside-out and and create custom outsourcing solutions for every business function. Imagine the experience, we can deliver.
See Why Customers Love Us
Maintain Continuity and Compliance During Insurance Staffing Transitions
Maintain Continuity and Compliance… During Insurance Staffing TransitionsThe Need Buckeye...
Roll Out New Products, Right… On Target.
Roll Out New Insurance Products… QuicklyThe Need The California Earthquake Authority (CEA) is a...
Follow Our Thought Leadership
Insurance in the Age of Polycrisis: Why Insurance Crisis Management Must Evolve
The rules of risk have changed for insurance crisis management. Today’s insurers face not just one...
How Proof of Mail Outsourcing Helps Insurers Cut Costs and Stay Compliant
If you don’t have evidence that you mailed an important document, how can you defend yourself...
Desk Adjusting for Insurance: Optimizing and Scaling the Claims Process
Insurers need an efficient way to reduce the costs associated with claims processes while...









