by Collective Team | Jun 27, 2024
Given the unique ongoing market pressures, the skills required for success in the insurance space are constantly shifting. With emerging technologies, changing consumer demands, and new market entrants, insurers cannot remain stagnant with their staff development if...
by Michael Saner | Jun 24, 2024
Claims are going digital. Many processes, from the FNOL to adjusting and payout, can now be completed digitally. This is good in many ways. Digitizing claims increases speed and efficiency, leading to happier policyholders. According to McKinsey & Company, it can...
by Collective Team | Jun 14, 2024
At its core, insurance is a financial agreement. The policyholder pays the premium. The insurer pays the claim. But behind the numbers, there’s somebody’s life. When claims happen, they are often the result of difficult, possibly even traumatic events. That’s why it’s...
by Collective Team | Jun 13, 2024
The past year has seen a 22% decline in auto insurance claims, giving insurance companies a chance to improve their customer experience and deliver a higher quality of service during the claims process. The First Notice of Loss (FNOL) is regarded as one of the most...
by Collective Team | Jun 5, 2024
P&C insurance outsourcing is an operational model that allows insurers to delegate certain tasks or workflows to a third party. These teams are often comprised of experts who specialize in certain insurance operations or processes, like claims processing or...
