by Collective Team | May 19, 2024
Outsourcing certain insurance processes to third-party vendors can be the key for insurers to unlock operational efficiency and stay agile and responsive in the modern insurance market. While there are incredible upsides to working with an outsourced insurance...
by Michael Saner | May 15, 2024
Insurance customers demand a lot more than they used to. They expect to be able to use the communication channels of their choice, whether that’s phone, email or chat, and they won’t put up with long wait times – no matter how busy you happen to be. Challenges with...
by The Covenir Team | May 9, 2024
For decades, insurance was a well-established market, characterized by mature business models and predictable, recurrent revenue streams. Growth occurred primarily in the form of new customer acquisition. However, as existing players increasingly consolidate their...
by Collective Team | May 1, 2024
Insurance and risk: the two go hand in hand. Though the industry is based on risk, new roadblocks are challenging the traditional insurance landscape, driving certain insurers to pivot and make hard choices to maintain the appropriate risk exposure. Understanding Risk...
by Collective Team | Apr 28, 2024
Automation plays a significant role across the entire economy, particularly in the insurance industry, where insurers have been using it to transform the traditional underwriting process. It can help them optimize repetitive tasks and gather data-driven insights...
