by The Covenir Team | Sep 21, 2022
Growing your insurance firm in a time of inflation and skills shortages might seem daunting. However, a business process outsourcing (BPO) strategy for administration services could be the key to unleashing your full potential. Read on to learn how outsourced...
by The Covenir Team | Sep 6, 2022
Insurance policies give people the comfort of knowing they’ll be financially covered in the event of an unwelcome casualty or loss. Claims situations are times when insurance companies have a responsibility to perform as promised. Your reputation rests greatly on...
by The Covenir Team | Aug 23, 2022
Unlike industries like leisure and hospitality that provide services that offer inherently positive experiences for consumers, insurance companies need to work a little harder if they hope to delight their customers. That’s because, in many cases, when people contact...
by The Covenir Team | Aug 15, 2022
Property and casualty (P&C) insurance represents USD 1.6 trillion in premiums – about one-third of the total insurance industry. However, insurers in this sector seeking to maintain their profitability need to be cognizant of evolving customer behaviors and keep...
by The Covenir Team | Aug 1, 2022
The convergence of a range of macro-economic forces − the lingering effects of a once-in-a-century pandemic, catastrophic weather events, heightened customer expectations, unprecedented talent shortages, and insurers’ quest for greater operational efficiency and...
