In your customers’ eyes, the quality of claims experiences is what insurance is all about. And all this starts with the first notice of loss (FNOL) process. The way an insurer handles FNOL comprises 25% of an insurance customer’s overall satisfaction level. But, too...
Text messaging has changed the way people communicate. Many people use SMS texting when they want to connect with their friends. Increasingly, people are also using text messages to connect with businesses. Texting even has a place in insurance policy services, and it...
The unprecedented events of the last two years have fundamentally changed people’s attitudes toward insurance, but not necessarily in the ways everyone expected. For example, due to the initial economic impacts that included job losses and stock market crashes, many...
Insurance is supposed to help policyholders manage their risks, but if policyholders can’t identify the right coverage for their needs, problems can arise. Insurance companies miss out on sales. Policyholders end up with uncovered risks and out-of-pocket costs. As...
Without savvy claims handling, your cases could go nuclear. Social inflation and nuclear verdicts are driving up insurance costs. Smart claims handling can help keep your claimants happy and your claims under control. Social Inflation Is More Than a Buzz Word Social...
We use cookies on our website to give you the most relevant experience by remembering your preferences and repeat visits. By clicking “OK”, you consent to the use of ALL the cookies.
This website uses cookies to improve your experience while you navigate through the website. Out of these cookies, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. We also use third-party cookies that help us analyze and understand how you use this website. These cookies will be stored in your browser only with your consent. You also have the option to opt-out of these cookies. But opting out of some of these cookies may have an effect on your browsing experience.
Necessary cookies are absolutely essential for the website to function properly. This category only includes cookies that ensures basic functionalities and security features of the website. These cookies do not store any personal information.
Any cookies that may not be particularly necessary for the website to function and is used specifically to collect user personal data via analytics, ads, other embedded contents are termed as non-necessary cookies. It is mandatory to procure user consent prior to running these cookies on your website.
