by Laurel Antti | Feb 4, 2021
Consumer behavior is changing, technology is advancing, and new emerging business models are disrupting the insurance industry. Given this, what does the future hold for the broker model? This question was recently addressed in a Reuters Events Webinar: Insurance in...
by Sallie Ricardo | Jan 25, 2021
You might not spend much time thinking about the resources your insurance company devotes to incoming premium checks – but it’s probably significant. You might also think that there’s no way around the hassle of sorting incoming mail – but there’s actually a better...
by Laurel Antti | Jan 6, 2021
Driving behavior changed in rapid and unexpected ways during 2020. In 2021, things may get back to normal – or at least, back to a new version of normal – but some of the impact on driving and auto insurance underwriting may remain. Empty Roads At first glance, the...
by Michael Saner | Dec 15, 2020
Claims are going digital. Many processes, from the FNOL to adjusting and payout, can now be completed digitally. This is good in many ways. Digitizing claims increases speed and efficiency, leading to happier policyholders. According to McKinsey & Company, it can...
by David Squibb | Dec 3, 2020
Many aspects of life have become hyper-personalized. Take a minute to think about your own daily experiences. Amazon suggests new books, Netflix recommends new shows, retail websites recommend hot items, and your Google browser presents results – all based on your...
