by The Covenir Team | Nov 18, 2024 | Last Updated: Apr 4, 2025
The competitive landscape for insurance providers is constantly changing. New startups are entering the market, existing insurance providers are adapting to keep up with trends in the industry, and digital marketing avenues are reaching new heights. In order to stay...
by The Covenir Team | Nov 4, 2024 | Last Updated: Dec 18, 2024
The insurance back-office refers to critical functions like underwriting, claims processing, premium accounting, policy administration, data entry and other administrative work. These tasks don’t typically require direct client interaction but support ongoing...
by The Covenir Team | Nov 4, 2024 | Last Updated: Apr 4, 2025
Mail and print distribution likely aren’t an insurer’s strong suit. Yet timely and accurate correspondence is a crucial aspect of insurance operations. Since it’s not a core competency for insurers, managing the costs, technology, and systems involved with this...
by The Covenir Team | Nov 1, 2024 | Last Updated: Feb 23, 2026
For P&C insurers, demand spikes aren’t just operational challenges. They are defining moments for the policyholder experience. When a storm hits or claims surge, policyholders are often stressed, vulnerable, and looking for reassurance. How you respond in that...
by The Covenir Team | Oct 10, 2024 | Last Updated: Apr 24, 2025
No policyholder looks forward to initiating a claim, but when they do they expect a fast and seamless experience. Insurers must strike a balance between processing claims quickly and maintaining accuracy and thoroughness. Failing to do so can lead to overpayments or...
