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Whether it’s about delivering transparent frontline support, flawless customer communications or efficient back-office services, Covenir has partnered with insurers and MGAs of all sizes and descriptions to execute on their business vision. In the process, we’ve learned a lot about insurance best practices. Let our experiences inform you, and our creative thinking inspire you. Read and subscribe to our blog — and set a fresh course for growth and innovation.
A Complete Guide to Insurance Staffing Solutions
Insurers are increasingly turning towards outsourcing insurance staffing, which can significantly alleviate the hiring burden for internal teams
Reaching New Policyholders: Challenges and Opportunities
Reaching potential new policyholders requires understanding how to overcome the market’s headwinds and identify where there is potential for growth.
How Insurers Can Ensure Business Continuity Amid Catastrophes and Staff Shortages
Disruptions can come in many forms and can significantly impact business continuity and policyholder experiences. Here’s how to be one step ahead.
Why People Power Matters in Automated Insurance Underwriting
Automation plays a significant role across the entire economy, particularly in the insurance industry, where insurers have been using it to...
The Future of Direct-to-Consumer Insurance Sales
Insurers have been transitioning from traditional distribution channels to online platforms over recent years, and this trend will only increase as...
The Importance of Communication in Outsourced Business Processes
Successful business process outsourcing (BPO) helps insurers become more efficient, boost their competitiveness, and reduce costs – all while...
The Challenges of Insurance Staffing: A People-Centered Approach
The staffing challenges seen in recent years have been widespread across many industries, though the insurance sector has experienced unique...
How to Balance Cost, Claims, and Customer Service in the Insurance Industry
The insurance industry offers a unique service to the economy, offering financial protection against potential losses. By nature, the industry...
How to Stay Ahead in a Rapidly Evolving Insurance Market
Over the past few years, there have been significant changes in the insurance industry. With evolving policyholder expectations and technological...