Business process outsourcing (BPO) solutions have been widely used in the insurance industry for decades, providing operational efficiencies and allowing providers to focus on what they do best. BPO partners take care of various functions – like claims...
The global insurance market has grown remarkably in recent years. Between 2020 and 2021 alone, it grew about 13%. Looking ahead, this impressive growth should remain, with experts projecting a CAGR of 8.5% for the global commercial insurance industry through 2028....
Insurance is a unique consumer product because most people buy it but hope they never have to use it. For the most part, as long as policyholders’ premiums remain reasonable, they stay happy. But if insurers are unresponsive, tardy, or unhelpful when disaster strikes,...
Back-office support is becoming increasingly crucial for insurance agencies of all sizes and specialties. Whether it’s compiling quote summaries, checking policies, administering commission payments, handling bank reconciliations, or generating policyholder renewal...
When your insurance customers experience a claim, you want them to report it as soon as possible. You probably require prompt reporting because you know a timely FNOL is important to get the claim off to a strong start. But what about your customers? They want the...
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