by The Covenir Team | Oct 9, 2025 | Last Updated: Oct 13, 2025
Like in most other industries, the possible uses for Artificial intelligence (AI) in insurance processes continues to expand. This is especially true for more repetitive and resource-intensive functions like claims processing. AI can help insurers improve accuracy,...
by David Squibb | Sep 15, 2025
Scaling insurance operations has never been more challenging or more critical. In recent conversations with carriers and insurance leaders, I hear the same struggles on repeat: Call volumes spiking overnight after a hurricane. Supply chain hiccups slowing repairs...
by David Squibb | Aug 20, 2025 | Last Updated: Sep 5, 2025
When you think about storm season, your mind probably goes to call centers, claims volume, or policyholder outreach. But there’s another critical area that’s just as vulnerable: print operations. Whether it’s urgent policy communications, claims forms, or regulatory...
by The Covenir Team | Aug 4, 2025
The rules of risk have changed for insurance crisis management. Today’s insurers face not just one crisis but many, all at once, and all interconnected. Climate disasters drive inflation. Public health shocks ripple through supply chains. Political instability fans...
by The Covenir Team | Jul 21, 2025 | Last Updated: Feb 19, 2026
If you don’t have evidence that you mailed an important document, how can you defend yourself during a dispute? Proof of mail was already a smart idea for insurance companies, but new state laws are making it a legal requirement. Proof of mail outsourcing is an easy...
