Operations Support Manager
Charmene is the Operations Support Manager at Covenir. Her role encompasses various BPO operations responsibilities that supports implementations and projects.
Previously as senior manager of policy processing, Charmene supported start up and regional carriers as well as niche books for tier 1 carriers at her previous place of employment.
Her team was responsible for fulfilling high quality standards when processing policies, and working within stringent Standard Operating Procedures to fulfill client carrier underwriting requirement