Enlightenment
How to Bring Your P&C Insurance Company Into the 21st Century
The convergence of a range of macro-economic forces − the lingering effects of a once-in-a-century pandemic, catastrophic weather events, heightened customer expectations, unprecedented talent shortages, and insurers’ quest for greater...
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5 Benefits of Outsourcing Your Insurance Premium Payment Services
From inbound premium payments to outbound agency commission checks, a lot of money goes in and out of your insurance operation. And when it comes to money, it’s not always...
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The Importance of a Good FNOL Process
In your customers’ eyes, the quality of claims experiences is what insurance is all about. And all this starts with the first notice of loss (FNOL) process. The way an insurer handles...
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Insurance Policyholder Communication: The Rise of Texting in Policy Services
Text messaging has changed the way people communicate. Many people use SMS texting when they want to connect with their friends. Increasingly, people are also using text messages to connect...
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