the-covenir-blog

Enlightenment

A collection of articles to inspire forward thinking …
Seize the Surging D2C Insurance Sales Opportunity

Seize the Surging D2C Insurance Sales Opportunity

The insurance industry isn’t immune to the online shopping trend. Online shopping has been increasing for years, and the pandemic accelerated this growth. It’s not just groceries that people are...

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The Insurance Customer Journey Is Changing – But Some Things Stay the Same

The Insurance Customer Journey Is Changing – But Some Things Stay the Same

More and more customers are going online when they want to research and purchase insurance, and they’re also turning to websites and apps to make payments, report claims or get...

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The Essential Ingredients of Insurance Customer Satisfaction

The Essential Ingredients of Insurance Customer Satisfaction

When you partner with an insurance BPO, you have big “pie in the sky” service plans. Ninety days later, after you’ve finally gone LIVE, your “pie in the sky” may...

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How to Ignite Your Insurtech Startup with a Plug and Play BPO Model

How to Ignite Your Insurtech Startup with a Plug and Play BPO Model

Insurtech is shaking up the insurance industry. According to Porch Research, more than 1,500 insurtech companies have emerged in the last five years alone. In 2020, there were 81 insurtech...

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