the-covenir-blog

Enlightenment

A collection of articles to inspire forward thinking …
Optimize FNOL Service by Teaching Your Team with the EASY Method

Optimize FNOL Service by Teaching Your Team with the EASY Method

As insurers, you already know the importance of claims satisfaction. During an FNOL call, policyholders “cash in” on the premiums they’ve paid to your company. Expectations are very high and...

Read More
10 Ways an Insurance BPO Can Help You Grow

10 Ways an Insurance BPO Can Help You Grow

Is a “do-it-yourself” approach holding your company back? Most leaders understand that delegation is the key to unleashing rapid growth. But some leaders only delegate to employees within their own...

Read More
Insurance Distribution in the Digital Age –  What Does the Future Hold?

Insurance Distribution in the Digital Age – What Does the Future Hold?

Consumer behavior is changing, technology is advancing, and new emerging business models are disrupting the insurance industry. Given this, what does the future hold for the broker model? This question...

Read More
Lockbox Service – What It Is and Why You Need It

Lockbox Service – What It Is and Why You Need It

You might not spend much time thinking about the resources your insurance company devotes to incoming premium checks – but it’s probably significant. You might also think that there’s no...

Read More